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SignalLab / intake

Capture a customer signal

Turn a website inquiry, review issue, inbox message, or pasted conversation into a clear next step for your team.

Capture the customer's words first, then add enough source context for the team to pick up the thread quickly.

Keep the customer's intent and important details intact.

Include where this signal came from so it can be verified later.

Optional customer context

Add contact details when they are available. A customer name is not required for a pasted conversation.

Follow-up permission

Record whether the customer has permitted the team to follow up and which channels are allowed.